For niche brands

AI-staffed storefronts, tuned for the one-person shop.

Pickwise runs the back office of a niche store so a one-person team can hold its own against bigger retailers. Forecast reorders, reply to support, draft ad creative, and watch demand shifts before stockouts hit — in your voice, on the stack you already pay for.

See pricingEmail the team

No seat fees. Drops into Shopify, Stripe and Klaviyo.

Today’s shelf
Specialty food
Live assortment — the AI reads reorder thresholds and demand shifts in the background.
NO. 06OATFIG$14 · restock lowreorder Tue

Today, on the floor

  • Restock alert — Oat-milk No.6 hits floor in 4 days at current rate.
  • Reply drafted — Order #1043, in your voice, confidence 0.92.
  • Email scheduled —Friday drop, Klaviyo segment ‘last 60d’.

How it works

Three jobs on a loop, in a tone that sounds like you.

Pickwise is not a chatbot for your customers — it is the back-office worker you do not have. You keep running the floor, the AI keeps the spreadsheets, ticket queue, and email calendar honest.

  1. 01

    Tell Pickwise your niche and the voice

    Paste a few product URLs and a couple of support replies you liked. Pickwise reads the assortment shape, frequency, and tone — and watches your Shopify catalog so it knows what is in stock before you do.

  2. 02

    Plug in the stack you already use

    One-click connections to Shopify, Stripe, and Klaviyo. We do not host your data — your customer list, orders, brand voice, and audience stay owned by you on the tools you already pay for.

  3. 03

    The AI runs the back office while you run the floor

    Reorder thresholds flag a stockout a week before it hits. Support tickets get replied to in your voice within minutes. Ad creative and email sequences draft themselves. You review at a glance, not from scratch.

    Read a worked example →

Verticals

Assortment-tuned, not prompt-tuned.

A 240-SKU specialty food shop is a different ops problem than a 4,000-SKU general store, so Pickwise ships with category-aware reorder thresholds, reply templates, and on-brand ad templates for the verticals below.

Specialty food
The shelf lives or dies by sell-by dates.

Pickwise forecasts demand off your last 90 days, accounts for seasonality, and surfaces reorder dates with the batch in mind. Empty-shelf risk is flagged before the weekend, not after.

Indie beauty
INCI-aware replies, refill-aware cadence.

Routine questions — ingredients, patch tests, refill schedules — draft themselves in your voice. New-launch sequences line up against your refill window, not a generic 30-day drip.

Designer apparel
Made-to-order, not made-to-burn.

Capsule drops are tight by definition — Pickwise watches waitlists by style, not by SKU, and writes waitlist copy that acknowledges you do not mass-produce.

Hobby gear
The catalog is the brand.

Hobbyists want to know what you have, what is back-ordered, and what is rumored. Pickwise keeps a back-in-stock queue per SKU and answers with specifics, not ledges.

Niche wellness
Compliance-aware by default.

Adapts reply phrasing when the ingredient list touches an FDA-line, and queues anything ambiguous for human review rather than guessing through it.

Different verticals yield different ops.
A specialty kitchen shop should not get the same draft that a print shop gets. Pickwise watches assortment shape, frequency, and tone per category so the automation stays in the lane the merchant drew.

Integrations

You keep ownership of your stack and your data.

Pickwise connects to the systems you already pay for. Revoke the connection and Pickwise stops doing anything in your shop. No data egress to a vendor lock-in, no customer list parked on our servers.

ShopifyStripeKlaviyoGmailSlackNotionLinearDiscordMeta Ads

Pricing

Usage-based. No seat fees. Pay for the work the AI shipped.

You are billed on the customers the AI exists in front of and the conversations it fields, not on how many teammates you have. A solo merchant with a few hundred orders a month bills out at the Starter tier — almost certainly cheaper than another monthly subscription.

01Starter
For a single-vertical shop with a few hundred orders a month.

Usage-based

  • One Shopify storefront
  • Shadow-draft replies, you approve
  • One Klaviyo list, calendar-aware sends
  • Reorder alerts in your inbox
Start with Starter
02Studio
Recommended
For two-to-five vertical shops under one roof with shared ops.

Usage + vertical mods

  • Up to five Shopify storefronts
  • Auto-close routine support under a confidence floor
  • Per-vertical tone + assortment templates
  • Ad creative drafts in three formats per drop
Start with Studio
03Scale
For multi-brand studios and niche catalog operators with staff.

Talk to us

  • Unlimited storefronts under one billing entity
  • Custom vertical tuning + dedicated merch ops
  • SSO, audit log, DPA on request
  • Quarterly assort + ops review

FAQ

Honest answers, in order.

If your question isn’t here, the team reads every email that comes through pickwise-9@polsia.app.

Those are horizontal layers — broad models with broad prompts. Pickwise is category-tuned: forecasting for a 240-SKU specialty food shop is a different problem than a 4,000-SKU general store, so the watch thresholds, reply templates, and ad copy templates are tuned per vertical rather than re-trained every prompt. Pricing is usage-based, not per-seat, which fits one-person teams.

Marketing copy

Draft ad creative in your voice before the team draft does.

Paste one short reply that sounds like the shop, pick a tone, and the generator produces headlines, body copy, and a product description in the same register — anonymously, no account.

Open the marketing copy generator →

Five fields. Three deliverables. Ready to copy into the channel you ship in.

Pick your niche. Plug in.

The bigger retailers do not get to keep the niche.

Tell us what you sell, where you sell it, and which tone you want responses in. We will reply within a working day.